Marine Stories We consist of a diverse group of people brought together by common beliefs: Courage, Collaboration, Compassion, Commitment – and Advancing Lives. Our Marine community is rich with stories that inspire us professionally and personally.

Malissa Trossen

“I truly love MCU for the opportunities they have provided and the motivation to be a better person and for the money they give us to help the community,” Malissa shared. “MCU is a company that truly cares.”

Ed Zamarron

Ed recalled a memory when he was only five years old seeing his father break down and cry when he closed on their family home. Ed uses his experiences growing up in a family who immigrated to the U.S. to now help individuals with what he called “challenging credit” and “unique lending needs”.

Kirstin Kisgen

After having experienced financial hardships as a young mom, Kirstin Kisgen now works as a CUNA certified financial counselor to help educate Marine Credit Union members. “It takes compassion,” she said. “Sometimes there are tough conversations. But we are in it together.”

Maira Sarfraz

Growing up in an extreme traditional culture, Maira Sarfraz shares her story of overcoming an abusive arranged marriage so she can help others. “I know my voice can help to inspire others,” Maira said, “even if I can only help one other person. The company I work for encourages that.”

Mellony Thesing

Mellony Thesing clearly has a passion for serving animals she helps to rescue as well as members she serves at Marine Credit Union (MCU). Being able to volunteer on company time to help her community and help rescue animals is one reason why Mellony said she is grateful to work at MCU.

Brenda Stone

Inspired by a “challenging” previous boss and a sister who lost her life in 2018 to Leukemia, Brenda Stone said, “My day is successful when I can help someone or help them feel better.” Brenda strives to do so every single day … personally and professionally.

Dean Chady

“Collections isn’t always an easy job,” Dean Chady shared during his interview. Yet Dean said his team at MCU has responded by being compassionate and that MCU has embraced that attitude. “It’s not good for the world,” he said, “when we lose sight of the human aspect.”

Amy Ortega

Following in her own mother’s example, Amy Ortega shared that she loves to help people. “I tend to want to be giving,” Amy shared. “I was shocked to work for a place who loved me for that.”

Zach Hancock

Zach Hancock is the Senior Consumer Loan Officer at Marine Credit Union (MCU). He explained that he works with loans and finds ways to help members save money. But that is not all of what Zach does. After serving an MCU member who...

Tim Rauschl

Due to the COVID-19 pandemic, Tim Rauschl returned to the corporate Marine Credit Union office for the first time in over a year and a half for a meeting and his Heart of MCU interview. He said it was a temporary visit, though,...

Linda Gurath

Linda Gurath started her career in finances while she was still in high school. She explained that her mother worked as a manager for a financial company during that time. “She had to get permission from her district manager in order for me...

Robert Richardson

Robert shared he came across a classified ad that “spoke” to him. “We offer talented and motivated people the opportunity to do the best work of their lives.” The position was the Director of First Impressions – La Crosse at Marine Credit Union. “I’m in the middle of my 12th year at MCU and love it,” Robert said with a dashing smile.