Mortgage Loan Operations
Heather said that her teammates drive her. “You can see the passion on their faces. They are always willing to go above and beyond for the member. It’s not just about getting the loan or getting the number. This team truly wants to make that person’s life better. The member is number one.”
Kinlee shared, “There is something about Marine Credit Union (MCU). I love everyone at MCU.” Kinlee said that she appreciates the collaborative culture at MCU. She is also grateful for her own hardships in life so she can have empathy towards those they serve.
Brenda had a successful career in catering prior to a journey that how has her serving as Real Estate Loan Support Supervisor. She shared she was making cookies “as soon as I could stand on a chair.” Catering, she said, “was so fun … so awesome. It’s service. A different type. You can’t mess with some things. It has to be done exactly right.” With loan support, she added, “We have to make sure everything is signed correctly. Our team is responsible. We catch it and have to get it fixed.”
Chelsi Quinn, Senior Central Mortgage Loan Representative, said she feels good about helping people on their financial journey at Marine Credit Union. “The secret sauce,” Chelsi said, “is about human nature. People remember how you made them feel. There are consequences about how they will feel. We can call and empower them. We can let them be heard and give them hope.”
Mellony Thesing clearly has a passion for serving animals she helps to rescue as well as members she serves at Marine Credit Union (MCU). Being able to volunteer on company time to help her community and help rescue animals is one reason why Mellony said she is grateful to work at MCU.