Member Service Representative

Valerie Plumb

Valerie Plumb explained that the MCU branch she works out of is located across the street from a homeless shelter. “I hear their stories,” she said of those they serve in the area. “They are some of the best people. Some of them are just getting back on their feet,” Valerie added. “Life happens. Some of their stories are very heartbreaking. We are here to hear their stories.”